Luxury Hotel Mattresses

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About Us

Mattress Concierge was founded in 2010 to provide mattresses and sleep products to the hospitality industry.

The company was founded by Jeff Rogers who spent most of his professional career working in the sleep products industry serving hospitality clients. Throughout his career, Rogers was known for designing and leading sales for Simmons and its Westin Heavenly Bed program in 1999. The brand became an icon in the industry not only for its design and marketing, but also because it was the first time that hotels started selling mattresses to guests.

In 2020 Rob Richards, who had worked alongside Rogers purchased the business from Rogers, who retired. Richards continued to focus the company on selling to the burgeoning luxury independent and boutique hotel sector. In 2024 the company began to be run by Maura Zambarano who continues to focus on the independent hotel industry providing durable, luxury and economical products to ensure their clients can provide the most elevated sleep experience for their guests. The heart of the company is a family run business with all operations taking place in Connecticut and focusing on providing the best customer service to their clients.

Since its founding, the company has exclusively partnered with Gold Bond, family-owned bedding manufacturer in Hartford, Connecticut, as its manufacturing partner. This partnership aligns with Mattress Concierge also being a family owned business. The company has the ability to handcraft all of Mattress Concierge’s products to its exact specifications.

Through the partnership, Mattress Concierge can offer a selection of products that use the highest quality materials, provide quick turnaround times for delivery, and even private label mattresses for its clients.

The company realizes that those in the hospitality industry highly prioritize comfort and durability when choosing mattresses for their property. For this reason, Mattress Concierge uses the highest density CertiPUR-US® foams in all of its mattresses for superior comfort, Leggett & Platt 1057 Bolsa Encased Coil with Quantum Edge coils surrounding the Bolsa innerspring system, as well as six-gauge steel border rods and 10 steel edge guards, creating the most supportive, comfortable, and durable hospitality mattresses in the market.

Mattress Concierge offers a recently launched Ultra Plush Line, Luxury Line and Classic Line available in firm and plush, as well as a Luxury Organic mattress that is composed of 100-percent natural Talalay latex and GOTS certified organic cotton and wool. The company also produces box springs and can supply other bed related items such as bed frames, mattress encasements and pillows.

Mattress Concierge has been providing mattresses to the most discerning clients in the hospitality industry since 2010. These exceptional mattresses are sought after by four-and five-star luxury hotels, inns, resorts, and boutique hotels. Mattress Concierge will also custom-design mattresses to meet hotel owners’ particular needs, combining superior quality, comfort, and durability.


A SELECTION OF OUR DISTINGUISHED CLIENT PROPERTIES

Crafted For Comfort

Why you will love your Mattress Concierge crafted mattresses.

Comfort

Do you ever wonder why you feel so great after staying at a really nice hotel or inn? Maybe it’s because you don’t have the day-to-day distractions waking you up in the middle of the night; you just sleep better! While we can’t promise that your kids, spouse, pets, alarms, etc. aren’t going to wake you up, we can assure you that once you start sleeping on one of our mattresses, you will sleep much better and wake up feeling more rested and refreshed.  

Here’s why our beds are so comfortable:


Made by hand with machine assisted hand stitching


Natural cotton garnetted onsite


1.8 lb density foams—the highest density available


Super soft, stretch knit quilting package with our signature floral design

Durability

Some people ask us why their beds start to sag in the middle. No matter how hard you try to move your body away from the depression spots, you still seem to end up in that same trench you have created over the past few years. You may also notice the sides and corners of your bed have lost their structure and integrity. Perhaps you sit down in the same spot on the edge of the bed every morning when putting on your shoes? Our mattresses won’t lose their shape regardless of where you sleep or sit. We will not deviate from decades of “tried & true” construction.

Here’s why our beds are durable and retain their integrity:


Constructed with edge-to-edge 6-gauge steel border rods


Durable steel edge supports


Individually pocketed coil innerspring systems by Leggett & Platt for the finest sleep configuration


No foam encasement! Foam is weak and degrades quickly with movement, body heat and weight

Handcrafted Mattresses

to our exacting specifications.

Attention to Detail

What sets Mattress Concierge mattresses apart from the national brands is our craftsman’s attention to detail and the highest quality materials.

Founded 10 years ago, Mattress Concierge selected The Standard Mattress Company/Gold Bond in Hartford, Connecticut as our exclusive manufacturing partner. A fourth-generation family-run business since 1899, Gold Bond handcrafts all Mattress Concierge mattresses to our exacting specifications.

The team at the factory has an average tenure of 12 years, crafting mattresses by hand. Our competitors have removed these processes and materials over time as they focus on mass production, profitability, and their bottom line. Unlike our competitors, we do not robotically mass manufacture; our mattresses are handcrafted upon a client’s request. There are no warehouses full of mattresses that all look and feel the same, waiting for home delivery or inventory in retail stores. We can craft the highest quality mattresses while keeping costs down; we do not have to inflate our pricing to cover the overhead of warehouse space or brick & mortar retail and the sales staff therein.

These are just a few of the values that guide our business. Our mattresses come with an industry-leading 15-year warranty, and are proudly tagged “Made In CT Since 1899,” celebrating the heritage of our fourth-generation manufacturing partner.